Medical Receptionist Jobs in Baltimore, MD
Medical receptionists in Baltimore check in patients, schedule visits and verify insurance at hospital clinics from East Baltimore to Towson, with posted ranges that often start near $17 an hour. Johns Hopkins, Mercy and area surgery centers all hire for the front desk. Here are the current openings.
Current medical receptionist Openings in Baltimore, MD
Listings marked External are sponsored openings provided by the Jobs2Careers network.
Medical Receptionist Work in Baltimore
Front desk work in Baltimore follows the hospitals. Johns Hopkins alone posts the role under several titles: patient service coordinator at the Johns Hopkins Hospital campus in East Baltimore, patient registrar at Johns Hopkins Bayview in Southeast Baltimore, and medical office assistant at Johns Hopkins Community Physicians practices such as the office on Dundalk Avenue. Mercy Medical Center on St. Paul Place downtown hires medical receptionists for its physician practices in the city and out in Lutherville, Glen Burnie and Ellicott City.
Outside the big systems, outpatient surgery centers and specialty practices along the I-83 corridor and around the Beltway in Towson hire front desk staff too. Because Maryland law requires employers to post a pay range on every job listing, you can compare offers before you apply, which is not true in most states.
Top Baltimore Employers Hiring Medical Receptionists
These Baltimore-area employers post medical receptionist and front desk roles on their own careers sites:
- Johns Hopkins Hospital - the East Baltimore hospital hires patient service coordinators for clinic scheduling, registration and check-in.
- Johns Hopkins Bayview Medical Center - the Southeast Baltimore campus hires patient registrars on day, evening and night shifts.
- Johns Hopkins Community Physicians - the primary care network hires medical office assistants for practices including Dundalk Avenue.
- Mercy Medical Center - the downtown hospital hires medical receptionists and patient service associates for its physician offices.
- Summit Ambulatory Surgical Center - the Towson outpatient surgery center, part of USPI, hires front desk receptionists.
Medical Receptionist Salaries in Baltimore
- Entry level: about $15 to $18 per hour for part-time, temporary and new front desk staff.
- Experienced: roughly $18 to $24 per hour for full-time registrars and office assistants with Epic or insurance experience.
- Senior: about $24 to $31 per hour at the top of hospital and physician-practice ranges for long-tenured staff.
These are estimates drawn from ranges Baltimore employers posted in October 2026, and where you land inside a range depends on experience. Hospital-owned practices, evening and night registration shifts, bilingual skills and Epic experience tend to pay more than small private offices, and full-time hospital jobs include benefits.
How to Become a Medical Receptionist in Baltimore
Maryland does not license medical receptionists, so there is no state exam or board to deal with. Most Baltimore postings ask for a high school diploma or GED and about a year of customer service or healthcare experience. A short course helps if you are new to healthcare: the Community College of Baltimore County offers a 113-hour Medical Front Office workforce certificate at its Essex and Randallstown campuses that covers medical terminology and medical administrative assistant skills. Employers then train you on their scheduling, registration and billing systems.
What the Job Involves
Medical receptionists greet and check in patients, collect photo ID and insurance cards, verify coverage and collect co-payments. They answer and triage phone calls, schedule and reschedule appointments, process referral and refill requests, take messages for providers, scan records and keep demographic information accurate in the electronic health record. At hospital registration desks the job also includes having patients sign billing and consent forms before they are seen.
Skills Employers Look For
- Friendly, calm customer service with patients and families
- Scheduling, registration and check-in in Epic or Meditech
- Insurance verification and co-pay collection
- Basic medical terminology
- Phone triage and clear written messages for providers
- Accurate typing and data entry
- Bilingual Spanish or other languages (a plus)
Career Path and Advancement
In Baltimore the front desk is a common way into the hospital systems. Johns Hopkins grades its front desk jobs by level, so a patient service coordinator I can move up to coordinator III and then into practice lead or office manager roles. Many receptionists also train as medical assistants through programs at CCBC, or move into medical billing and coding, patient access supervision or practice administration at Hopkins, Mercy or MedStar.
Related Careers in Baltimore
If medical front desk work interests you, these related Baltimore roles are close matches:
Frequently Asked Questions
Do you need a license to be a medical receptionist in Maryland?
No. Maryland has no state license or certification for medical receptionists. Most Baltimore employers ask for a high school diploma or GED, and some prefer prior healthcare or customer service experience.
How much do medical receptionists make in Baltimore?
Posted ranges in the Baltimore area run from about $15 an hour for part-time and temporary roles to more than $30 at the top of hospital practice ranges. Most full-time front desk jobs start between $17 and $19 an hour.
What hours do Baltimore medical receptionists work?
Physician offices usually run weekday business hours, such as 8:45 a.m. to 5:15 p.m. Hospital registration desks like the one at Johns Hopkins Bayview also staff evening and night shifts, and some roles are part-time or PRN.
Is there a training program for medical front office work in Baltimore?
Yes. CCBC offers a Medical Front Office workforce certificate at its Essex and Randallstown campuses, about 113 hours in total. It covers medical terminology, healthcare workplace skills and medical administrative assistant training.
What is the difference between a medical receptionist and a medical assistant?
A medical receptionist handles the front desk: check-in, scheduling, insurance and phones. A medical assistant also does clinical work such as vital signs and rooming patients, and Baltimore employers usually want a certification for that role.
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